Never fear! If you contact us prior to the scheduled tour start time, letting us know you’re running late, we can instruct you on where to catch up. For the sake of the other guests, we can only allow you to meet up if you are a maximum of 15 minutes late to the tour. Otherwise, there are no refunds for missed tours. We encourage all our guests to review the meeting location and tour information well in advance and plan to arrive 10 minutes early so we can start on time.